Payment and dispatch
The following terms and conditions apply:
Dispatch conditionsDomestic delivery (Germany)
We calculate the shipping costs abroad (EU member states) as a lump sum as follows:
EU-wide (outside Germany): 4,90 € per order
Deliveries of the following products are only possible within Germany and Austria:
Due to the Covid-19 pandemic, there may currently be a delay in delivery times. We ask you to take this into account. Normally the delivery time is 1-3 working days within Germany. For antigen rapid tests the delivery time is currently 3-5 working days.
As far as in the respective offer no other time limit is indicated, the delivery of the goods within Germany (Germany) takes place within 1-3 days (in case of immediate purchase only after successful receipt of payment), in case of foreign deliveries within 4-6 days after conclusion of the contract (in case of agreed advance payment after the date of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- Payment by credit card
- Payment by PayPal
- Payment via PayPal Express
- Payment via Paydirekt
- Payment by invoice (via Klarna)
- Payment by Klarna Checkout (Klarna invoice, Klarna Installment Purchase, Instant, Credit Card, Direct Debit) - Payment by Giropay
- Payment by Google Pay
- Payment by Apple Pay
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
Payment via Klarna Checkout
We offer the following payment options in cooperation with Klarna. Payment is always made to Klarna:
Klarna invoice: Payable within 14 days from date of invoice. The invoice will be issued when the goods are dispatched and sent by e-mail. You will find the invoice conditions here.
Klarna hire purchase: With Klarna's financing service you can pay for your purchase flexibly in monthly instalments of at least 1/24 of the total amount (but at least 6.95 EUR). For more information about Klarna Instalment Purchase including the General Terms and Conditions and the European Standard Information for Consumer Credit, please see here.
Instant bank transfer
If you choose to pay via an instant transfer, your payment will be authorised by Sofort. Once it has been authorised, a bank transfer will be initiated from your bank account. Transfers can take between 2 and 14 days, but we usually receive the payment after 3 working days. Please bear in mind that we will ship you order once we have received your payment.
Credit card (Visa/Mastercard) Direct debit
In case of questions, please contact us at the contact details mentioned in the Legal Notice.